Product Warranty
Products sold on Zellago.eu are covered by the legal guarantee of conformity, in accordance with Irish and European Union consumer protection legislation.
Warranty Conditions
The warranty applies to products used for their intended purpose and in accordance with the user manuals and installation instructions provided by the manufacturer.
In the event of a warranty claim, you may be required to provide information or documentation to allow an assessment of how the product was installed and used.
The warranty does not cover defects resulting from:
- Improper assembly or installation
- Physical damage, mechanical shocks, or overheating
- Unauthorized modifications or interventions
- Use in conditions that do not comply with the product’s technical specifications
Legal Framework
The legal guarantee of conformity is governed by applicable consumer protection laws. The seller is liable for any lack of conformity existing at the time the product was delivered.
Defects arising from misuse or incorrect installation are not covered by the legal guarantee.
Exclusions
The warranty does not apply to consumable products, components subject to normal wear and tear, or products that have been modified after delivery.
Each warranty claim is assessed individually based on the condition of the product and the circumstances of its use.