Terms and Conditions
Welcome to Zellago.eu! Please read these Terms and Conditions carefully before using our website or placing an order.
Who We Are
At Zellago.eu, we are committed to providing you with a simple, safe, and pleasant online shopping experience! SC Zella International Distribution SRL is a company based in Bucharest, Romania, at Cuza Vodă Street 97, Sector 4, registered in the Trade Register under number J2021008211405, with VAT number 44237077. Thank you for choosing us — we are always here for you with quality products and fast service.
1. Acceptance of Terms
By accessing and using the Zellago.eu website, you agree to comply with these Terms and Conditions. If you do not agree with them, please do not use the website.
2. Products and Orders
All products offered on Zellago.eu are described accurately, but slight differences may occur compared to the images. We reserve the right to modify descriptions and prices without prior notice.
Orders are subject to our acceptance. We reserve the right to cancel an order in case of stock issues, payment problems, or other circumstances.
3. Prices and Payments
The prices displayed apply only to orders placed through our website. Payment can be made by card or bank transfer, as described on our Payment Methods page.
4. Shipping
Shipping is carried out by courier within 4–5 business days, depending on stock and location. The shipping cost is €8. You can find more information on our Shipping Information page.
5. Returns and Warranties
Returns are accepted according to our return policy, available on the Return Policy page. Product warranties are provided in accordance with current legislation and the terms listed on the Warranty page.
6. User Responsibility
You are responsible for using the website in compliance with the law and for not violating the rights of other users or of Zellago.eu. Any illegal or inappropriate use of the website may result in restricted access or other measures.
7. Personal Data Protection
We collect and use your personal data in accordance with our Privacy Policy available on the website.
8. Changes to the Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be displayed on this page.
Contact
For any question or request, please visit our official contact page: https://zellago.eu/contact.